LANCOM Enterprise Support Access

Our full-service package for safeguarding networks with more than 100 devices benefits you in several ways. Very short response times ensure that your support case is processed within 2 hours. Major incidents are addressed within a maximum of 30 minutes. Thanks to the proactive support concept, potential problems are identified and avoided in advance. If necessary, network specialists from our 3rd-level support are available 24 hours a day, 7 days a week. Alternatively, you can use the option of extended service hours. However you decide, this special service assures the maximum availability of your network services and long-term reductions in downtime.